PATIENT INFORMATION VIDEOS

PATIENT INFORMATION VIDEOS

If you have an upcoming appointment please read the following information carefully as there are a number of changes we need to implement to reduce the risk to you, your families and to our staff:

  • Please do not attend until your appointment time, the door will be locked so please ring the bell for entry

  • Prior to your appointment you will sent a screening questionnaire to complete online or someone from the practice will call you to answer some questions to confirm you have no symptoms of Coronavirus

  • Usually only the patient will be allowed in the practice (please let us know if you have specific reasons why you need to attend with your child)

  • Patients will be required to clean their hands for 20 seconds on entering the practice

  • You must maintain social distancing whilst in the practice

  • We will send a treatment update with your child, please feel free to request a telephone call to discuss the appointment with the treating clinician

  • We will allow more time between patients to allow for cleaning, reduce waiting times and reduce footfall in the practice

  • Any appointments that can be conducted virtually (for example by telephone or video call) will continue this way to reduce risk of exposure

  • After you have been seen for your appointment we will not make any further appointments but will contact you by phone to arrange this. If for any reason you have to change an appointment please let us know as soon as you can.

  • All team members will be health screened before their shift

  • All team members will be wearing PPE which will include a mask, a face shield and a disposable apron

There is also some general advice about attending the orthodontist during Covid-19 which you can see on a leaflet produced by the British Orthodontic Society by clicking HERE

Unfortunately the virus is still a threat. However, we have always used universal precautions and will continue to do so. We look forward to seeing all of our patients in the not-too-distant future and wish you all well. In the meantime please have a look at this video which gives a really good idea of how things will be at your next appointment.

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